This 7 minute clip of Bill Hybels’ response to Starbucks’ CEO Howard Schultz is well worth your time to watch. Whether you like Bill Hybels or not, whether you agree with what he says in this video, you can’t deny that this is a great learning case on leading graciously and generously.
It’s interesting to me that the signatures of 717 people prompted Schultz to cancel his contractually agreed upon appearance to be interviewed during the Willow Creek Leadership Summit. Especially when there are now over 32,000 views of the video below, not to mention all the other views of the videos and transcripts out on the web of this event. Lots of learning lessons in this scenario.
May Hybels’ example challenge all of us to lead with love and grace, in a way that is catalytic for sent living.